Windows 2000 Professional & Server Student/HTML


Kenneth Smith
1130 North Franklin Street, Pittsburgh, PA 15233
412-231-5463 FAX 412-231-5473
http://resumes.yahoo.com/kennethsmith15214/windowsnt
E-Mail: kennethsmith15214@yahoo.com
http://www.employment911.com/asp/myresume.asp?id=174036&chk=15233
E-Mail Kennethsmith@employmnet911.com

OBJECTIVE: Entry Level as a Support Windows 2000
Professional and Server Specialist.

SUMMARY OF QUALIFICATIONS: Presently, I attend software seminars in various cities. Experience in database and spreadsheets processing. Answers phones, greet customers, file, copy, and fax. Experienced in entering and verifying travel arrangements, balancing rotating safe fund, and tagging customer's bags for travel. Handled customers Computer-Aided Western Union Checks, both send and receive. Experience with On-Line agency Support and Information System.

Visual Guides by www.idgbooks.com: Master Windows 2000 Professional Visually, Master
Windows 2000 Server Visually.

Data Entry Training: Mellon Bank and National City Bank

Key Strokes Speed: 10,000 Key Strokes Per Hour.

Typing speed: 50 Words Per Minute.

OPERATING SYSTEMS: Windows 2000 Professional and Server,
MS-DOS, Unix, Windows 3.1, 95, 97, 98, 2000 and N/T.

PROGRAMMING LANGUAGE: COBOL

COMPUTER KNOWLEDGE: DBASE III, III Plus, Lotus 1.2.3,
Excel, Access, Power Point, WordPerfect 5.0, 5.1, 6.0, 6.1
And 9.0. Microsoft Word for Windows.

EDUCATIONAL BACKGROUND:

2001-Present KnowledgeNet Express MS2152 Supporting
Windows 2000 Professional and Server.
Sara.kaplan@knowledgenet.com

2001 University of Pittsburgh, Computer Learning Center
Certificate of Completion, Introduction to Creating Web
Pages, HTML and XHTML Level 1, HTML 4.0 Web Page Design.

Certificate of Completion of Introduction to Adobe
PhotoShop, Production of sophisticated Graphics for the Web
and for Print.

1999 Fred Pryor Seminars
Microsoft Office

1994 ICM School of Business
Certificate of Completion Windows 3.1, WordPerfect 5.1 for
DOS Intermediate Techniques, WordPerfect for Windows.

Introduction to the Internet

Certificate of Completion Introduction to Microsoft Word 6.0.

1989-Present Community College of Allegheny County
Major: Computer Science
Typewriting 1& 2
Word Processing 1 & 2
Profs & DisplayWrite 370
Created a Profs & DisplayWrite 370 Manual for personal use.

1973-1974 Computer Tech
Certificate in Data Processing. Graduated 3.2/4.0 scale.

Software Application: Professional Office System, IBM
BootStrap Loading, and Production Output Tracking Subsystem.

Production Control system Command: JES2, JES6, UCC7,
CHIPNET, CC:Mail

HARDWARE: IBM Wheel Writer Series TypeWriter, Smith
Corona SL80 Electronic Type Writer, IBM 3277/3278 Console,
VT 100 Terminal, IBM 3800 Laser Subsystem Printer, IBM
3211 Impact Printer, 3225 IBM Card Punch, Troy 400 & 440
Check Encoding Printer & Tape Drive, IBM 9700 Xerox High
Speed Sheet Paper Printer, 2080 & 2220 Uarco Buster, 3420
IBM 9 Track Tape Drive, IBM 3480 16 Track Cartridge tape
Drive.

Certification Pending EXAM 70-058 Networking Essentials

Certification Pending EXAM 70-067 Implementing and Supporting Microsoft Windows N/T Server 4.0

Certification Pending EXAM 70-068 Implementing and Supporting Microsoft Server N/T 4.0 In The Enterprise

WORK HISTORY:

1997-Present Greyhound Bus Lines, Inc.
Ticket Agent/Windows 2000 Professional and
Server/HTML Student

1993-1994 Children's Hospital-Computer Operator Assistant: Responsible for entering and
verifying all manually prepared source documents into a
machine acceptable format. Responsible for assisting the
Operations Manager, lead Computer Operators and Computer
Operators with various operational duties.

1993 PNC Bank-Tape Unit Operator: Duties included running and cleaning
the IBM 3800's tape drives, pulled the scratch tape list.

1991-1992 National City Bank-Data Entry Operator II: Operation of data input devices
Including CRT, IBM PC's etc, respond to inquires concerning
Data equipment and computer data information, provide
Reference for lower level operators to assist in smooth
Departmental operations, research and resolve computer data
Problems.

1974-1991 Mellon Bank-Print Unit operator: Began as Keypunch Operator, using
Inferex machine. Handled payroll, saving club, change of
Addresses and data verification. Promoted to Distribution
Clerk in the Computer Department, distributed printouts and
Tapes to various locations. Promoted to Print Unit
Operator, monitor check writers and insure data-ready
Material is printed immediately. I have a thorough
Understanding of all commands necessary to communicate with
The computer and obtain maximum output. Responsible for
Reviewing data processing procedures related to my area.
Performance of required operator maintenance on equipment.
Maintaining an orderly work area. Responsible for
Operating the MICR Encoding Troy machine, the 3814
Switching station and communicating the Tape Pool Operator
On the proper 2917 switching routines.




REFERENCES UPON REQUEST


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Windows 2000 Professional and Server Student
HTML student
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Send E-Mail to: kennethsmith15214@yahoo.com

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