EDC
Executive Development Consulting
Edward S. Barley II
(847)385-8747
ebarleyii@yahoo.com
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EDC is a group of highly experienced technical consultants who provide problem solving solutions for the home and business users. Our expertise is in telephoney, Arcadacs flexgrow, networking, P.C. Consulting, Internet connection, and IT/IS solutions. We are skilled in training and public speaking.
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Edward S. Barley II
Chicago, IL.
Professional Summery:
Assistant to Vice President of NETOPS, Manager and Project Coordinator
to several contract positions, and the customer support expert / technical lead and Level II Support Analyst to several Silicone Valley California companies since 1990. This has given me an important experience background and expertise in several disciplines that I bring to your business. My peers and customers both have recognized my expert problem solving skills, highly motivated
team commitments and stellar customer support service for the years
I have been in the business. My military commanders, civilian managers and supervisors have recognized me for my professionalism, dependability and loyalty. My commanders and managers are also proud to report on these organization skills and success at striving to improve my product knowledge and professional level of cooperation and customer support. I have a proven track record for working independently or in teams under severe prolonged stress.
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Accomplishments:
Reduced Telephony site installation costs from $30 thousand to $1,250 dollars
Reduced telephony site installation times from 3 days 3 people to 6 hours 2 people
Motivated electrical crews to reduce install times from 9.5 hours to 4.25 hours
Rapid onsite technical lead for crew new wiring harness installs
Saved customer contract accounts where customers were ready to leave or cause legal recourse (e.g. H.P. Intell Corporation, Lucent
Technologies, and AMD.)
Customer Service rep award for the year
Several Peer recognition awards for professional assistance beyond the
call of duty
Recognized by numerous customers for professional and timely customer
service
Self taught P.C. computer hardware installations/problem solver and
software support analyst and MS product support customer support rep.
Outstanding Airman of the year (U.S. Air Force.)
Outstanding Performer of the year NATO (Combat Intelligence Tactical
Evaluation)
Eagle Scout
Golden Quill Award
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Work Experience:
Verizon Wireless FlexGrow Project 2004 - Present
East and West Coast States
Verilink Contractor – Onsite telephony technical lead
ArcaDacs NDCS Test Turn-up, Software Upgrade, and solutions provider
Xpp 9000, 8000, 6000 and Shark equipment test, turn-up, and cut-over in CO and customer sites
systems tests, turn-ups with software upgrades
Coordinator for CO technicians, RCMAC, Verizon testers, and local vendors
Chicago Transit Authority (CTA) $15million Dollar Project 2002 -2003
A-Pro Personnel. Chicago Illinois
Contractor: Clever Devices Night Manager/ Project Coordinator
Global Positioning Satellite (GPS) installation Project
Managed site Superintendent, Crews, Materials, and Bus schedules to
install GPS Satellite systems on each of the four designated bus types
at various garage locations and provided expert technical support to
Crews as needed
Maintained and transmitted Excel spread sheets and MS Word Documents to report daily detailed progress to representatives of Clever Devices
Chicago, New York, CTA Site managers and Advantage Subcontractor
Company representatives via the Internet
Scheduled buses for CTA inspectors to drive and test the equipment for
use and quality of installation for each bus type at various garage
sites
Assisted crews in installation process of GPS wiring harness antennae
and electrical connections with schematics and hands on technical
customer support
Scheduled and conducted informal meetings with CTA Garage Managers,
foreman and schedulers to report progress or needs
Pac-West Telecomm Inc. 2000 - 2001
$60+ million Dollar CISCO Internet installation project for NETOPS
4210 Coronado Avenue. Stockton, CA.
Assistant to Vice President of NETOPS/ Provisioning Manager / Project
Coordinator
Hired, contracted, and project managed new installations for WEB
Intranet and Internet design team and Cisco Telephony equipment
installations teams
Hired and managed Data Security team
During all hiring, project planning, design and implementation used MS
Office suite products to establish records and disseminate data to all
staff members, VP personnel and CEO
Cardinal Health Systems 1998 - 2000
81 Blue Ravine Road. Folsom, CA
Technical Support Analyst II
Used all MS Office suite products to record and disseminate data
regarding the following activites:
Migration technical support analyst and team support for HP300 MPE to IBM AS400
Developed Unix scripts to load massive inventory records and change to orders
For K-Mart Walmart, Walgreens and surgicenter operations sites
EDI order flow support across 4 different platforms and operating
systems
24/7 Unix Gateway Technical Lead for EDI Corporate Support to customer
level
Used VI and SED on 6 HP9000 HP-UX systems to write shell scripts for
uploading changing and resolving order issues
Beta Test analyst for new EDI customer setup solutions for connecting,
placing, and retrieving order files
wrote SQL scripts for query and solutions to EDI
order flow problems on HP9000
Provided first level support for DNS, Switches, and Routers using HPopen view
Identified HP3000 COBOL program errors to include solutions for
developers
NSC Analyst representative for RPM, EDI, and order flow readiness
reviews and software releases
Classic Custom Vacations 1997
One North First Street. San Jose, CA
Contract: MIS Systems Engineer/Supervisor/Software Systems Liaison
Used MS Office suite products to record progress and transmit reports
to Clients
Developed, managed, installed and supervised new help desk personnel
for 250+ end user client base
Provided “hands on” in-house supervision for technical support on a
variety of platforms
Maintained 30+ Airline and e-mail firewall servers and a Tandom main
frame
Computer Consultant and Contractor: 1997
N.A.S.A. – P.C. Computer support for network to mainframe systems
Hewlett Packard Channel Marketing CO Division-Manager/Designer for NT
Solutions
Somnus Medical Technologies Inc. Disaster Recovery and Emergency
Solutions Provider
Used MS Office suite products to record progress and transmit reports
to Clients
Installed new, evaluated and upgraded existing NT servers for
performance, reliability and emergency recovery
Installed and configured new HP LX servers for NT40, MS SQL Server and
Cold Fusion with IIS
Designed new WEB/SQL server topology for expanding WEB/SQL farm
Installed, configured, and supported Client NT 40 stations with MS
Office Suite products
Kewill ERP Inc. 1993 - 1997
1065 East Hillsdale Boulevard. Foster City, CA
Senior Technical Support Analyst/Network Analyst and Solutions Provider
Used MS Office suite products to record progress and transmit reports
to supervisors and clients
Telephone and on-site technical support on a variety of platforms in
multiple OS environments while providing In-house network
administration for client/network hardware and applications
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Earlier Experience:
Executive Protective Services 84 to 90
Provided clients with personal and site protective services and
surveys.
Trained U.S. Government agency representatives and local peace officers
in protective services
Gave Public presentations on personal protection and how to avoid
trouble
United States Air Force 75 to 84
Air Combat Intelligence Operations (SOF)
Forward Air Controller
Executive and Site Protection Services NCOIC
Crypto Materials NCOIC
Developed computer programs for F-4 fighter attack profiles
Integration of computer systems into daily routines of Military
Intelligence environments
F-4, B-52, ECM, WSO, Intelligence Observer and F-4 EWO Qualified
Analyst, Briefing, Debriefing and Training Expert for worldwide
contingencies
Trained and certified protective services expert for military and
non-military personnel
United States Air Force 71 to 75
Combat Field Medic and Surgical Scrub Tech
Provided war and peace time triage field medicine and treatment to
combatants and civilians
Surgical scrub technician to civilian and military doctors for all
surgical procedures
EDUCATION:
Phoenix College
1202 West Thomas Phoenix, AZ 01/87 to 06/90
Emphasis in Computer Information Systems and Business Administration
Internship: Congressman Jon Kyle, Computer consultant and Political
systems studies
College of San Mateo 93 / 96
1700 West Hillsdale Boulevard San Mateo, CA
01/92 to 06/96
Continuing education in computer, and Technical Illustration
AutoCad/CAM courses
Hewlett-Packard:
Certificate in course study of MPE/IX Sys Adm & Operations For App
Users 06/22/98
Certificate in course study of TURBO IMAGE FOR DATABASE ADMIN 07/04/98
Certificate in course study of Fundamentals of the UNIX System 10/12/98
New Horizons
Microsoft Certified Technical Education Center
Certificate of Achievement Course 803
Administering Microsoft Windows NT 4.0 03/19/99
IBM – ATS (Automated Training Systems)
Completed AS/400 SYSTEMS OPERATIONS COURSE
Hands on Self paced training 01/28/00
APICS (American Production and Inventory Control Systems) 1995
Shop Floor Control, Inventory control, Materials Management, Planning,
and Accounting control processes
and IT/IS solutions. We are skilled in training and public speaking.
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Send E-Mail to: ebarleyii@yahoo.com
Copyright © 2001 Edward S. Barley II. All Rights Reserved