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Adelino Costa - Project Manager in PMO
Adelino Cesar Leite Costa Silva
Belfort Roxo St, 40 apartament 302 – Copacabana
Nationality: Brasileira
Zip-code 22.020.010 - Rio de Janeiro/RJ- Brasil
adelino_costa@yahoo.com
Phone: (55-21) 2541-2307 / 9695-1232
Goal
Project Manager in PMO (Project Management Office) or in Technology division, managing Teams and Projects, focus on service and high available infrastructure, contributing always for the growth of the success level and projects and process of quality in Company.
Skills Summary
. More than 10 years of experience in Project Management and IT on national and multinational Companies with strong complementary education, through courses and seminaries, focus on projects and service management, people and strategically planning;
. Leading large project teams, from requirements-gathering through implementation and support;
. Solutions-driven professional with extensive experience in Project Management and implementing technical solutions;
. Strong experience in working with remote locations and managing teams across multiple sites;
. Ability to interact with customer to determine project scope and requirements;
. Wide knowledge on Project Management methodology according to Project Management Institute;
. Management of IT Projects and continuity plan in critical and half-critical environments that need high availability utilizing the best framework/practices/ concepts/performance/security/quality in IT Governance, COBIT (Control Objectives for Information and related Technology), ITIL (Information Technology Infrastructure Library), ISO 20000 (ISO - International Organization for Standardization – 20k, Defines the requirements for a service provider to deliver managed services), BSC (Balanced Scorecard - Performance management tool which began as a concept for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy), ISO 27001 (27k, Specifies a set of requirements for the establishment, implementation, monitoring and reviewing, maintenance and improvement of an ISMS - Information Security Management System), SOX or SARBOX (Sarbanes-Oxley Act, with COSO® and COBIT®), ISO 9000 (9k, Defines, the quality policy is a formal statement from management, closely linked to the business and marketing plan and to customer needs) and CMMI (Capability Maturity Model Integration - Helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes).
Education Background
. MBA in Project Management - UFF / University Federal Fluminense - Niterói/RJ, Brazil - (Expected end 2009);
. Graduated in Network Management - UNESA / University Estácio de Sá - Rio de Janeiro/RJ, Brazil - (End 2004);
. Technical in Data Processing - School Esquema de Informática - Rio de Janeiro/RJ, Brazil - (End 1989).
Language Proficiency
. Portuguese: Native;
. English: Intermediate;
. Spanish: Intermediate.
Professional Background
... Atos Origin – Project: “XV Pan-american Games Rio2007”
(05/2007 until 08/2007)
.. VITM – Venue IT Manager
. Implantation/support including mobilization/demobilization and Management teams Leader and Venue Supports on IT Sites for Complex RioCentro (R02) during the Pan-American Games of RIO2007;
. Intercommunication between bodies: Military National Force and Correios;
. Management of tickets (help-desk) for the team, as SLA (service level agreement);
. Interaction and logistics with teams: CO-RIO, Swiss Timing (Tissot), OI/Telemar, FGV, ISB, MVS, Gabi-Som, ORPEC, LPL and GTECH;
. Participated actively in the dissemination of policies and procedures for operations in the games.
... Embratel – Empresa Brasileira de Telecomunicações.
(05/2006 until 03/2007)
.. Network Analyst – Management Data
. Project for the inclusion of the manufacturer's routers and switches CISCO of partners CPM, MICROCITY, AURIGA and MTEL onto data network and access / Embratel;
. Search / verification network within the scope of the final customer Embratel, by adding the routers through scripts and routes and finally synchronizing routers the requests of the Management of data and access/Embratel, through the Router Edge/Embratel and/or remote access disked. Being subcontracting in the period of the project by enterprises: CPM Braxis, MTEL Technology and Spread Teleinformática.
... Unibanco - União de Bancos Brasileiros S.A.
(03/1999 until 05/2006)
.. IT Server Support Analyst– Ti Prédios RJ (09/2005 a 05/2006)
.. IT Support Server Monitoring – Site 30Horas (09/2001 a 09/2005)
.. IT Operator Scheduling/Site – Cartão Unibanco (09/1999 a 09/2001)
.. IT Support Technician – Hardware e Software (03/1999 a 09/1999)
. Administration and monitoring sites and servers/Remote localities: in Brasilia, Goiania, Recife, Salvador and Rio de Janeiro, analyze / add /remove: auditors user/groups, antivirus, applications, rows of printing, log' s in general, performance, backups and when necessary lobbying local partner to perform procedures in hardware. Servers Bank Automation, email, Corporate and Implementation – totaling 56 servers.
. Environment of mission criticism, heterogeneous and high availability acting with the systems of operational network: Windows 2003, 2000, NT 4.0, 4.11 and Novell Netware Unix (HP UX, SCO and Linux), and data bank Sybase/Sql;
. Moderatorship and implementation of contingency plans, in environments of mission criticism platforms of hardware and software (Applications owners) and Telecom, the opening of occurrences and issuing reports "position" for Management Unibanco;
. Verification/Monitoring in the area of the Call Center : Production – Environment “Card Unibanco” and “30Horas”, the latter being maintained the target of 100% of operational availability;
. Verification/monitoring of the network using the tools: HP Open View, Sniffer Pro and LAN Manager, What A s UP Gold;
. Obtained by quality indicators in September/2002 "Performance record of 99.971%, this means that the 7,364,000 links in the month, in which transactions were made 16,156,000, had this percentage of service without disability or impact, was the best index in four years".
. Actualization in antivírus: OfficeScan / Inoculate IT / ArcServ IT(CA) / Mcafee;
. Update on the basis of data: Stepping processes (scheduler), load, closing, processing (using Shell Script) and monitoring, implemented and monitored via log s in software owners of the Bank among them the Control-M;
. Updating/Implementation remote using tools: PcAnyware, Metaframe and Connect Direct and VNC; Backup/Restore: Windows (ArcServer and Native) – Unix (Native) – Novell Netware (Native);
. Projects: "Call Center - 30Horas" – Plan of continuity; "Card Unibanco" – identifying flaws in the project; Operational "Tivoli" (inventory) – Installation and monitoring and "Millennium Bug" – updating park of stations;
. Backup/Restore: Windows (BrightStor ARCserve and Native) – Unix (Native) – Novell Netware (Native);
... Reason for exit: The area of administration / monitoring servers UNIBANCO, was centralized nationally in SP.
... Xerox do Brasil S.A.
(07/1998 until 09/1998)
.. Trade Representative / Concessionaire
. Budget planning for making proposal of installation and installment of net services for the Company.
Internship done
.. FGV – Fundação Getúlio Vargas. Probationer of Support – NAU (Not Profitable)
(10/1997 until 07/1998)
.. Banco do Brasil – CESEC/Infra-Andaraí. Probationer of IT Management Contracts/bidding
(07/1995 until 07/1997)
.. Finincard S/A Adm. de Cartões de Crédito e Turismo. Probationer at CPD
(10/1992 until 04/1993)
Seminaries 2008
. Complex Projects - Third meeting of Project Managers / UFF - University Federal Fluminense Cases:
. Petrobrás - Technological challenges and innovation in the Project “Pre-salt”;
. Infra-structure and logistics of transport: integration, intermodality and ventures in Brazil / Ministry of Transport;
. Knowledge, skills and attitudes of manager Complex Projects in undertakings;
Complementary courses
. Strategic Management: Utilizing the BSC - Balanced Scorecard;
. Implanted Sarbanes Oxley (SOX) - adopting the COSO® and COBIT®;
. IT Governorship utilizing the model COBIT® v4.1;
. ITIL v2 - Is a set of concepts and policies for managing information technology (IT) infrastructure, development and operations;
. CMMI® - Capability Maturity Model Integration – interpretation;
. NBR ISO 27001:2006 - Is an information security management system (ISMS) standard published in October 2005 by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC);
. NBR ISO/IEC 20000 Foundations - Is the first international standard for IT Service Management. It is based on and is intended to supersede the earlier British Standard, BS 15000;
. NBR ISO 9001:2000 - is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies.
Cycle of courses and conferences: Cisco / Embratel in 2007 – 2006
. CCNA - Cisco Certified Network Associate – 07/2007;
. Management of Network of Customers – Marketing and operations - Management of Data/Embratel;
. Basic IP - Protocols routing, Services (NAT, DNS, DHCP), applications and products – Rogerio Nesi Pereira Cardoso/Systems Engineer / Cisco;
. TCP/IP – Protocols and addressing - Rogerio Nesi Pereira Cardoso – Systems engineer;
. IP Multicast & Multicast VPN – José Antonio Costa/Systems Engineer;
. MPLS Basic - Architecture, protocols and applications - José Antonio Costa/Systems Engineer;
. MPLS Advanced - Topics on QOS and MPLS/TE - Alexandre Longo/ Systems Engineer;
. Networks Project with CPES Cisco - Rogerio Nesi Pereira Cardoso/Systems Engineer;
. Border Gateway Protocol 4 (BGP4) – Architecture, protocols and applications – Embratel/Cisco;
. OSPF – Architecture and project routing - Alexandre Longo/Systems Engineer;
. Quality of Service (QOS) in IP / MPLS Networks - José Antonio Costa/Systems Engineer;
. LAN SWITCHING – Arquiteturas e protocolos - Gustavo Bayao/ Systems Engineer;
. Metro Ethernet – Introduction to Metro Ethernet Services – Embratel/Cisco;
. Wireless LAN (WLAN) e WIMAX - Rogerio Nesi Pereira Cardoso – Systems Engineer;
. Microsoft EPM e Project 2007- Management of Data/Embratel.
Courses at Netwise Technologies in Networks
. MS 777 Administering Microsoft Windows NT 4.0 - 18/09/2000;
. MS 799 Supporting MS Windows NT 4.0 Core Technologies - 26/09/2000;
. MS 688 B – Internetworking TCP/IP on Microsoft Windows NT 4.0 - 16/10/2000;
. MS 965 Supporting Windows NT 4.0 Enterprise Technologies - 08/11/2000.
Personal Characteristics
Dynamic professional who gets along with his workmates with leadership and capacity of maintaining the employees motivated to get good results, advanced project management skills, estimation and delegation abilities, high ability in developing knowledge, quick capacity of getting new processes to organize, strong analytic (problem solving). Experience interacting with senior leadership teams, adaptable and flexible style within a dynamic fast-paced environment, strong consulting negotiation, communication skills and availability for trips.
Link para currículo detalhado...
Jornal do Brasil
O globo
Send E-Mail to: adelino_costa@yahoo.com
Copyright © 2008 Adelino Costa. All Rights Reserved